This website is operated by Swiss Alpine Equipment, a kitchen and hotel equipment supplier based in Switzerland. Website: https://swissalpineequipment.com. Contact: swissalpineequipment@gmail.com or +41 78 686 59 22. Our address is Bielstrasse 78, 2555 Brugg, Switzerland.
When you browse the site, create an account, place an order, contact us or subscribe to updates, we may collect information you provide, such as your name, email address, phone number, billing and delivery address, account details, order information and the contents of your message. The site may also receive technical information such as your IP address, browser/device information, pages visited and cookie identifiers for site operation, security and troubleshooting.
We use information to respond to enquiries, manage accounts and orders, process payments where offered, arrange delivery, provide customer support, maintain site security, prevent misuse, keep business and tax records, and meet legal obligations. We send promotional messages only where permitted and provide a way to opt out of those messages.
Where online payment is available, the payment provider shown at checkout processes the payment under its own terms and privacy practices. We receive the transaction information needed to confirm and manage the order; payment credentials are handled by the relevant provider. We may share the minimum information needed with service providers that host or secure the site, support communications, process payments or deliver orders. We may also disclose information when required by law or to protect the site, customers or our legal rights. We do not sell personal information as a standalone product.
Cookies and similar technologies may be used to keep the shopping cart and checkout working, remember account or site preferences, maintain security and understand site performance where such tools are enabled. You can manage cookies through your browser; disabling them may affect cart, account or checkout features. Pages may include third-party content or links, such as a map. Those services may collect information under their own privacy policies when loaded or used.
We keep order, account and enquiry information for as long as needed to provide the service, resolve disputes, maintain business records and meet legal obligations. Retention periods can vary by record type and applicable requirements. We use reasonable safeguards to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
You may contact us to request access to, correction of or deletion of personal information, withdraw consent where processing relies on consent, or raise a privacy concern. We may need to verify your identity and may retain information that we are required or permitted to keep. To make a request, email swissalpineequipment@gmail.com with “Privacy Request” in the subject line.
We may revise this notice when our site or practices change. The latest version will appear on this page with its updated date. For privacy questions, contact Swiss Alpine Equipment at swissalpineequipment@gmail.com, +41 78 686 59 22, or the Brugg office address listed above.
Last updated: 17 October 2026.